Terms and conditions

1. Promoter

The “Lisita Card” loyalty programme is promoted by Unisal S.r.l. · Pasticceria Lisita, Via Domitiana 262/266, 81034 Mondragone (CE), Italy, VAT no. 04184240614.

2. Participation and duration

Participation is free and open to adults who create an account in the Lisita app. On registration the customer receives a digital Lisita Card, personal and linked to their account, which is the same account used on www.lisita.it.

The programme is valid at Pasticceria Lisita in Mondragone and for orders placed through the app. It runs for an indefinite period, unless terminated as set out in section 6.

3. How to earn points

• Orders from the app: 1 point for every euro of the order amount, rounded down.
• Cakes booked through the app: 50 points per booking.

Points are credited to the customer’s account and shown in the app. Orders placed on the website or in the shop without the app do not earn points, unless otherwise announced. Points remain valid as long as the account is active.

4. Levels and benefits

The level depends on the total points accumulated:

• Silver, from 0 points: Birthday Ritual, a tray of 5 sfogliatelle ricce free every year on your birthday.
• Gold, from 500 points: the Silver benefits, Early Access (new Lisita products 48 hours before everyone else) and Member Privileges (10% off orders and cake bookings).
• Platino, from 1500 points: the Gold benefits, Priority Access (orders prepared with priority) and Exclusive Rituals (private evenings and reserved tastings).

To receive the Birthday Ritual, your date of birth must be entered in your profile. How to use each benefit is explained in the app, in the Lisita Card section. Exclusive Rituals evenings and tastings have limited places and are announced in the app.

5. General rules

• Points and benefits are personal, non-transferable and cannot be exchanged for cash.
• Benefits cannot be combined with other promotions, unless stated otherwise.
• In case of misuse of the programme, for example accounts created only to collect points, Unisal S.r.l. may cancel points obtained irregularly and suspend the account from the programme.
• If the account is deleted, the points and the level reached are lost.

6. Changes and termination

Unisal S.r.l. may change these terms, the points awarded and the benefits, giving notice in the app and on this page. Changes do not affect benefits already earned. If the programme is terminated, customers will be informed in the app and on this page at least 30 days in advance, during which they can use the benefits they have earned.

7. Personal data

Customer data is processed to manage the account and the loyalty programme, as described in the privacy policy.

8. Contact

For any questions about the Lisita Card, write to us, send an email to info@lisita.it or call us on +39 0823 973768.