Track my order

Where you find your order depends on how you placed it: through the online shop, with delivery, or with Click & Collect, with pickup at the pastry shop.

Online shop

1. When your order ships, you receive a confirmation email with a link to follow your parcel.
2. Open the link: see where your parcel is and when it will arrive.
3. Can’t find the email? Check your spam folder too.

Click & Collect

1. Your order reaches us on WhatsApp: we reply there to confirm it.
2. If you have a Lisita account, you’ll find your orders on the My account page and in the app.
3. To change or cancel an order, message us on WhatsApp.

Need help?

Write to us quoting your order number, or call us on +39 0823 973768.